NOBI PRO SUPPORT CENTER
  • NOBITA
  • Nobi - Welcome
  • Home Page
  • Starting with the Nobita system.
  • Login/Logout
  • Update the account
  • OVERVIEW
    • Overview report
    • Marketing report
      • Nobi Chat report
      • Potential customer report
      • FB ads effectiveness
      • Online report page
      • Ads channel report
      • Customer lifetime value
      • Coupon statistic
    • Sale Report
      • Sales Staff Ranking
      • Effectiveness of Leads
      • Sales Report
      • Revenue Report
      • Data Sale Report
    • Bill of Lading Report
      • Orders Report
      • Inventory Report
      • Importing/exporting Goods Report
      • Delivery Report
      • Return Orders Statistics.
  • NOBI MARKETING
    • Marketing Campaign
    • Shopee Marketing
    • Nobi Mess
      • Nobi Mess V2
      • Overview
      • Facebook Campaign
      • Fanpage List
      • Interacted Customers
      • Facebook Automation
      • Message Sample
    • Zalo Marketing
      • OA List
      • Zalo Campaign
      • Followers
      • Zalo Automation
      • Message Sample
    • SMS Marketing
      • Overview
      • Customer Service SMS
      • Advertising SMS
      • SMS Automation
      • SMS Sample
    • Email Marketing
      • Overview
      • Email Campaign
      • Email Automation
      • Setup SMTP
      • Email Sample
    • Registration Web Form
      • Customize the Form
      • Instructions for mapping customers from Ladipage to Facebook Messenger.
    • Call Center (Voice IP)
    • API to connect Website
      • API to push orders from Platform websites like Haravan, Shopify.
      • Push leads through API
      • Guide for the operation flow when calling API in Nobita
  • NOBI - SALES
    • Lead Management
    • Tasks/Results
      • Setup
      • Tasks
      • Results
    • Telesales
    • Operation Process
      • Processes
      • Opportunities
    • Job Management
  • nobi-pos
    • Purchase orders
      • All
      • Automated order
      • Confirm
      • Packing
      • Waiting for collection
      • Intransit
      • Complete
      • Return goods
      • Return order partial
    • Customers
      • Add customers
      • Customer management
      • Customer details
      • View management
      • Export customers excel file
      • All the functions can do with customers
      • View purchase history of customer
    • In-store Sales
    • Contract
    • Quotation
    • Cash book
      • Receipt
      • Payment voucher
  • Nobi Chat
    • About Nobichat
    • Conversations
    • Posts
    • Conversation tags
    • Nobi Chat Setting
    • Transfer conversations into the leads
  • Nobisan
    • About Nobi san
    • Dashboard Nobi San
    • Shopee Chat
    • Shopee chat Version 2.0
    • Orders
    • Products
    • Shopee login Version 2.0
    • Product Version 2.0
    • Mass Delivery/Print
    • Cross-checking Payments
    • Cross-checking Return Orders
    • Nobi San settings
  • NOBI AUTOMATION
    • Automated Customer Care
    • Coupon Code
    • Bot Nobi San
      • Shop reviews
      • Auto messages
        • Auto messages
        • Keyword
        • Order journey
        • Shop reviews
        • Event
        • Advanced
  • PRODUCTS
    • Products 2.0
    • Product
    • Import goods
    • Transfer warehouse
    • Checking inventory
    • Return imported goods
    • Cancelation
    • Return goods
    • Export by Shopee
    • Product type
    • Product group
  • EXTEND
    • Connect Ladipage
    • Connect to delivery company
    • Connect Sales Software
    • Document-Text
    • Printing template
  • Setup
    • Category
      • Customer Group
      • Customer Sources
      • Assign Tags
      • Order Sources
      • Contract Category
        • Contract
        • Quotation
      • Cashbook Type
      • Job Status
      • Document Category
      • Automatic MKT Group
      • Campaign Cost Type
      • Opportunity Cost Type
      • Coupon Type
      • Shop reviews
    • Settings
      • General settings
      • Users
      • Departments
      • Branches
      • Warehouses
      • Payment Method
      • Data Fields
      • Facebook page settings
    • Create an Email domain with Yandex
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  1. Nobi Chat

Posts

This tab will show all the posts of the Fanpage that you connected to Nobita, making it easier for you to track the number of customer interactions and the customer's phone number.

PreviousConversationsNextConversation tags

Last updated 3 years ago

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To see the list of the posts, at Nobita admin page, click Nobi Chat > Posts. The interface will display as shown below.

On the list of posts page, you can:

(1) See a fanpage post (If you want to see other Fanpage's posts, click Avatar Fanpage 🔽).

(2) Enter keywords to search for posts.

(3) Display posts by the "Hide comments/Turn off notifications" option.

(4) Display posts posted in time/period.

(5) Sort posts by: Likes, comments, phone number, last posted date, oldest post date.

(6) Click the checkbox if you want to display the promotional post.

(7) Click "Refresh" to update posts information.

In the post details you can:

(1) See who posted the post

(2) See the posted date

(3) See the post's content

(4) See the post's picture

(5) See the number of likes on posts

(6) See the number/comments details of posts

(7) See the phone number if the customer leaves it in the comment

(8) See details of posts on Facebook

(9) Other tools with post

Other tools with the post:

(9.1) Hide comments

(9.2) Turn off notifications

(9.3) Send automated messages to customers

(9.4) Download post's comments

(9.5) Download the phone numbers customers leave in the comments of the post